Legal notice

Last Updated: June 2026

This Legal Notice governs the use of the CloudCeram website and provides important information regarding ownership, website operation, legal responsibilities, intellectual property, and the use of information and services available on this website.

Website Ownership

This website is operated under the CloudCeram brand.

Business inquiries, customer support, and website administration are managed through the contact information provided below.

Company Name:
Chaozhou Muyun Ceramics Co., Ltd.

U.S. Contact Address:
102 Albany Ave NE
Orange City, IA 51041
United States

Manufacturing Address:
No. 69 Fengfeng Road, Shanbian Village,
Fengxi District, Chaozhou,
Guangdong, China

Email:
service@cloudceram.com

Phone:
+1 (712) 737-4848

Purpose of This Website

The CloudCeram website is intended to provide information regarding ceramic tableware products and to facilitate lawful retail transactions within the United States.

All content is published for commercial, informational, and customer service purposes.

Geographic Scope

Products and services offered through this website are intended solely for customers located within the United States.

International shipping and services may not be available unless specifically stated.

Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, photographs, and specifications are accurate.

Because ceramic products may involve glazing variations, kiln effects, lighting differences, and screen display variations, minor differences between product images and delivered products may occur.

Such variations do not necessarily constitute product defects.

Product Suitability

Customers are responsible for determining whether a product is suitable for their intended use.

Product descriptions should not be interpreted as guarantees of fitness for any particular purpose beyond ordinary household use.

Availability of Products

Product availability may change without prior notice.

CloudCeram reserves the right to discontinue products, modify specifications, adjust pricing, or limit quantities when necessary.

Pricing Accuracy

While every effort is made to maintain accurate pricing information, occasional errors may occur due to technical issues, data entry mistakes, or system updates.

CloudCeram reserves the right to correct pricing errors and cancel affected orders if necessary.

Website Content

The information provided on this website is offered in good faith.

Although we strive to keep information current and accurate, we do not guarantee that all information is continuously complete, current, or error-free.

Users should verify information before making purchasing decisions.

No Professional Advice

Content published on this website does not constitute legal, financial, tax, medical, or professional advice.

Customers should seek independent professional advice where appropriate.

Intellectual Property Rights

All content appearing on this website, including but not limited to:

Product photographs
Product descriptions
Logos
Graphics
Layout designs
Written content
Branding materials

is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, redistribution, or commercial use is prohibited without written permission.

Trademarks

CloudCeram names, logos, and brand elements may constitute trademarks, trade names, or proprietary business identifiers.

Unauthorized use of such materials may violate applicable laws.

User Conduct

Users agree not to:

Use the website for unlawful purposes.
Interfere with website operation.
Attempt unauthorized access.
Upload malicious software.
Use automated data collection tools.
Submit false or misleading information.

Third-Party Services

Certain services may be provided by independent third parties, including:

Payment processors
Shipping carriers
Security providers
Website infrastructure providers

CloudCeram is not responsible for the independent policies or actions of these service providers.

External Links

This website may occasionally contain links to external websites for customer convenience.

CloudCeram does not control third-party websites and is not responsible for their content, availability, or privacy practices.

Security Measures

The CloudCeram website utilizes Secure Socket Layer (SSL) encryption technology to protect information transmitted through the website.

Reasonable administrative and technical safeguards are maintained to protect customer information from unauthorized access or disclosure.

However, no method of electronic transmission can be guaranteed to be completely secure.

Limitation of Liability

To the maximum extent permitted by applicable law, CloudCeram shall not be liable for:

Indirect damages.
Consequential damages.
Loss of profits.
Business interruption.
Data loss.
Delayed shipments caused by carriers.
Events outside our reasonable control.

Any liability arising from a purchase shall generally be limited to the amount paid for the affected product.

Force Majeure

CloudCeram shall not be responsible for delays or failures resulting from events beyond reasonable control, including:

Natural disasters
Severe weather
Transportation disruptions
Government actions
Labor disputes
Supply shortages
Internet outages
Public emergencies

User-Generated Content

Reviews, comments, and customer submissions must not contain unlawful, abusive, defamatory, fraudulent, or infringing material.

CloudCeram reserves the right to remove content that violates applicable laws or website standards.

Compliance With Laws

Users agree to comply with all applicable federal, state, and local laws when accessing or using this website.

Transactions conducted through this website are intended to comply with applicable United States laws and regulations.

Privacy Protection

The collection and use of personal information are governed by our Privacy Policy.

CloudCeram does not sell customer information and does not use personal information for advertising purposes without appropriate consent.

Changes to This Legal Notice

This Legal Notice may be revised periodically to reflect changes in legal requirements, business operations, or website practices.

Updated versions will become effective upon publication on this page.

Governing Law

This Legal Notice shall be governed and interpreted in accordance with the laws of the United States and applicable state laws.

Any disputes arising from the use of this website shall be resolved according to the applicable legal jurisdiction permitted under U.S. law.

Contact Information

Questions regarding this Legal Notice may be directed to:

CloudCeram